This can be a receptionist who doesn’t make eye contact or greet the customer or a fast food cashier who simply waits for the customer to order without prompting. We all have bad days but come on, you're paid to be nice. Bad attitude. Apr 07, 2012 420 views . In 1994, she launched a full-service marketing and communications firm. She should not work there if she has a bad attitude towards … He starts to observe them as they walk up and down the aisles. They sometimes get rude. Their strategies on how they will redesign their service are gradual. 1.8. If work sucks, then everything else does. An example is a waitress who sighs and rolls her eyes when asked for a drink refill or a worker who gripes about how long he has worked or how anxious he is to finish his shift. Operated a cash register and accompanying sales equipment with a pleasant attitude. Learn about Wingstop culture, salaries, benefits, work-life balance, management, job security, and more. Customers hate them a lot because of their negligence and attitudes but they do not care and keep such bad attitudes towards the customers. 9) You have serious internal problems but prefers to pretend not to see them. I took a seat in the café area that allowed me to see the rest of the store. This norm was easier for me to violate in a McDonalds because they were people I didn’t know, or I would not see again. If there is a rating of out of 5 stars, I'll give 0! Product or Service Quality. You still think in terms of. Copied! I shop at the Richmond Cosco today, and the cashier is Terry, she a middle age woman! Terrible Herbst - Bully cashier bad attitude . I could have saved $30 dollar, but conscience was telling me to bring it back and pay for it. The second reaction was to argue back with anyone who said something to me about breaking. In the final scenario a woman was breast feeding her child that was at the age of four in a coffee shop. really more of a neighbor to a friend but still. You probably leave the store in somewhat of a bad attitude. * Low pay scale and physically demanding job which attracts employment from people from the lower class neighborhoods which can lead to high turnover rate and lack of understanding in what it takes to run a business As for the father in the liquor store buying alcohol for a son that doesn’t want...... ...example greeting someone when you are being introduced for the first time. Everybody either copies each other or find a little something that sets them apart for a short while, because it won't be long until there is something better than the previous "new" thing. Critique: All the scenarios had good points to them, if I was the person in line at the grocery store I would have done the same thing that the woman had done while she was in line. Cosco, I hope you'll look very serious into this, you just gona lose more and more of your customer if you don't train your staff well! Employees are very rude. Disgruntled and disgusting cashier. Costco Cashier reviews: Bad attitude cashier! ... Then they start to give you attitudes and talk bad behind everyone's back. Because there are some customers that are not easily satisfy with the replacement. An employee who places her own needs ahead of the customer’s needs has poor service behavior. The wow factor is a quality that not everybody possesses unfortunately ... Bad behavior is encouraged / accepted by the favorites. Tejas57 on 19/01/2019 - 01:08 +6 votes. i knew the cashier was black when you said conversate. Why did he care about her tan like that? And she told the cashier guy but that guy seems to be ignorance didn’t say anything or apology. And that cashier's attitude is super bad! I remembered when I bought a fried chicken meal at Ministop. Business legal requirements and regulations for health and safety requirements and regulations in the work place health and safety at Tesco 1. Service . Cashiers are those who operate registers at retail or grocery stores, to those who occasionally handle money as part of a business. The café is located on the ground level of apartment building that was built in the late 1800’s. Close. As I got to the front of the counter I could feel my pulse start to speed up, and my palms start to sweat. They were unfair when it comes to leave application, time punctuality and lots of drama going on here since most of them female workers especially at cashier department. them and us so, you are still a racist, but good for you for trying to change. Costco Cashier Review. Share Report Copy. Example Letter #3. Warning #1: Bad Behavior. ...Task 1 – Understand how health and safety legislation and regulations affect a business working environment Since the observation was taking place in the business district, I decided that lunch time would be the best time to do it. Diversity of Products or Services. However, I received a great response when I completed the task. Employees who fail to acknowledge customers when they enter your business have a bad attitude. i knew the cashier was black when you said conversate. Rude checkout cashier. As far as the internet coupons they are easily … The message was that the cashier did not apologies and sympathies with the customer after made a mistake on her order by scanning two of her items twice. As I was approaching the front of the store I noticed an array of races; Blacks, Whites, Asians, and Hispanics. Bought a box of premier protein only to find muscle milk too. But she just had a nasty attitude through the entirety of our conversation. I informed the manager that all the staff is great except for the bad attitude cashier Antoinette. You could tell that the son was very uncomfortable with the whole thing and that the father was pressuring him. One day I went to HMV to buy movies, I picked up 3 dvd’s and paid for it. really more of a neighbor to a friend but still. Sammy gains the confidence to quit his job and become Mr. Why display cigarettes for sale when your cashiers get pissed off if you want some. Vend POS. The first thing I noticed was the difference in the demographics of the employees and the customers that they served. That being said, I walked up to the register to order today and Cashier(C) acted like I was the biggest pain in the ass known to mankind. I will not be doing business with them again! She was a chunky kid, with a good tan and a sweet broad soft-looking can with those two crescents of white just under it… (1013).” He starts to talk about what she had on then talks about the tan she had. Rude Employee. This can be seen in employees who do only what they are instructed to do without taking initiative. Expert Hint: Cut the fluff from your cashier resume and stuff it with achievement after achievement. I am disgusted and horrified by the bad attitude of a cashier by the name of Anna at Liquor City Foutways Leaping Frog. But retail pros know that they're going to be dealing with an angry customer who makes offering high-quality service difficult. 25) Positive attitude helps others on her team keep their motivation high. United Dairy Farmers Cons: Bad attitude and evident lack of math skills for a cashier. How did you get a bi-lingual position when you only speak and understand one language? We came in the store to buy, we then enquired from the cashier if we can have some assistance with the prices, the Cashier screamed at us saying what do we want? This program will have the employees feeling more stressed at work, which will affect their overall... ...task, I am going to outline how improvements to the customer service in an organisation could be made. 22) Looks for the positive in every situation. I love my job despite stressed out about several rude customers. Save A Lot Cashier reviews: Frustrating. Here are a few different types of angry customers and how to deal with them as a … These responsibilities include looking after the business and people working in the business to ensure everyone at their work place is safe. However, the lady... cashier with bad and rude attitude told me I did not asked to be packed and told me additional 30 cents for take away. On 02 Oct'2016 about 2+ in the afternoon at Star Vista, I have ordered a bowl of dry noodle to be packed. Filing a complaint about a checker named Mark. It’s about the environment. Customer service. This should include reference to workplace policies, reporting procedures, management responsibilities, harmful work practices and individual responsibility In the second situation there was a man in a liquor store with his son purchasing alcohol for a party that his son was going to have. Another primary issue is that management has to enforce the company programs with the employees. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. One of the procedures that have to be met while working at Pilot Flying J is asking for the "my rewards card," if for some reason the customer doesn’t have the card physically with them it can be looked up by the number associated with the account. Indicate he or she needs an outlet to express themselves to someone who speaks very little to no English all... Once inside to the shop so I was shocked to know that actually... 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