If you are a customer, file a formal complaint if the staff was extremely rude to you. #21 Mar 11, 2014. Just call the manager or the owner of the establishment and let them know what happened. That cashier that has spent far too long on their feet and just can’t deal with another customer. So I just started working as a cashier at a local supermarket and its my first job. Be considerate before you take your frustrations out on the front end associates who probly can’t do anything about your complaint. Its not that bad, I've actually caught on to everything fast, but I'm still learning the plu codes for produce and I call some of my coworkers over if I need a little help. And what’s more, you are dealing with irate, rude, demanding, and self-important customers all day long. If I did not report her to the manager, I would surely not return to that place of business until she was removed from that job. Is it rude for a homeless person to point out that is Christmas when they're begging for money? It is the manager's job to handle this. If you grabbed your money from the counter as she requested in a rude manner, she had absolutely no right to bypass you to wait on the next customer. Required fields are marked *. But her outburst was uncalled for. Take a deep breath. That is my bad Walmart story , but unfortunately I found this blog because I just had another bad encounter at a store in Plattsmouth, Nebraska. Handling rude people can be tricky. Much like a party host, you want your guests to feel welcomed and attended to because, quite simply, you should be grateful they're there. I wanted to talk to a manager. Otherwise, just call it. i hear about this for the first time in my life. In the event that a customer becomes angry, impatient or demanding, your staff will have the tools to de-escalate the situation. and not waiting, when i pick up everything - said - next customer!!! no excuse for that. I was being paid to be helpful. Your email address will not be published. Remember that living well is the best revenge. Although it was not your fault, they are probably taking it out on you. Sometimes I just had to work a little harder than usual to be that to some. That cashier that thinks that using a coupon means you are stealing from the company. So, in effect, there is a period of time where the assets are frozen. Good luck. If you don’t want to use our service any more, please cancel your account. She killed our transaction and started dumping the groceries out in the buggy like sacks of garbage. These range from old-fashioned bill switching trying to confuse cashiers into giving too much change to attempts to return merchandise after it has been well used or broken. Groceries bagged and placed in the buggy. car wash guy cursing at me am I being over sensitive about this. I suspect that she might mean that the money could accidentally fall on the floor, and yes, that could be a problem, especially if it fell into a crevace in the register area, where it may well end up irretrievable, but she still shouldn't be telling you what to do like that. What's something you do before and after midnight? What do you do? That should do it! Walmart should simply ban people like you from shopping. In many retail stores, cashier responsibilities include bagging items … If they have a rude associate, they want to be able to deal with it as quickly as possible. I’ve never had a situation that wasn’t resolved as long as I followed the steps. If you grabbed your money from the counter as she requested in a rude manner, she had absolutely no right to bypass you to wait on the next customer. I guess you will just have to do job calmly and professionally. I have heard so many horror stories from the other side, stories of awful couponers, that it makes sense that they would not want to deal with us. Having been in retail for 13+ years and customer service in general for almost 20 years I decided to throw in my two cents with 2 interactions that happened recently. There are better ways to handle a wrong order other than throwing food at an employee. there is no use confronting this rude person. anyway she was acting no less rude - because she was doing and saying all this intentionally. Take the Honest … You should have reported her behavior to the manager on the spot, instead of allowing her to take someone else ahead of you. “Why are customers so stupid” and “Why are customers so entitled” are also top suggestions (“Why are customers so stupid”, for example, rings in 110 searches per month). I felt like that was her way of saying you don’t have money to pay so get the hell out! A different perspective: Imagine what a bad day/week/year that cashier must have been having to behave so badly. The poor kid said sorry ad I asked for the manager’s name. More polite for customers to hand $ directly to the manager how to handle rude cashiers in life. Like a pretty good distance haven ’ t see the individual bills more easily part in... On this site may be copied and reused in any form or fashion without express permission!, remember that if you have had a bad experience with a rude is. Said the same thing then became more rude and said, well, about... 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