If default has happened on your loans, contact the DOE. If you ever feel like you're struggling, contact them. For questions Nelnet cannot help you with, call the Department of Education at 1-800-872-5327. Check this box if any of your information has changed. Know your interest rates. Other logos are trademarks or service marks of their respective owners. WARNING This system may contain government information, which is restricted to authorized users ONLY. Learn how to avoid common problems. This is the place to do it. Nelnet (NYSE: NNI) announced today it has completed its previously announced acquisition of Great Lakes Educational Loan Services, Inc. (referred to as Great Lakes throughout this press release) from Great Lakes Higher Education Corporation . This is the place to do it. Nelnet, along with the U.S. Department of Education (ED) office of Federal Student Aid, is monitoring relief measures for federal student loans pertaining to the COVID-19 pandemic national emergency. Navigating student loans rules is time-consuming and confusing. If you don't think you'll be able to afford the increase every two years, you may want to reconsider. Navient Student Loan Forgiveness & Repayment Options Navient is one of the oldest and most recognized student loan servicers in the United States. You should use them as a last resort. 4:20-CV-03069, U.S. Dist. Nelnet Class Action Lawsuit June 15, 2020. Nelnet, Inc., is a United States-based conglomerate that deals in the administration and repayment of student loans and education financial services. SECTION 1: APPLICANT INFORMATION. Learn about your student loans in … Write to Nicole S at feedback@creditdonkey.com. Sometimes, borrowers' income-driven repayment plans were not applied on time. Would a dispute on these cause any problems? Find the best companies in Loans and Mortgages category: Navient and Nelnet, Navient vs Bank Of America, Nelnet … They may not be able to edit a posted payment. Follow us on Twitter and Facebook for our latest posts. The Standard Repayment Plan evenly divides payments over 10 years. You should consult your own professional advisors for such advice. If you find that there is still no resolution, contact the Ombudsman Group. A forbearance is valid for up to 12 months, with a cumulative maximum of 3 years. The company is headquartered in Lincoln, Nebraska.. See if you can determine an answer that way. Navient Corporation and its subsidiaries, including Navient Solutions, LLC, are not sponsored by or agencies of the United States of America. Navient and the Navient logo are registered service marks of Navient Solutions, LLC. During a forbearance, interest will accrue on all your loans. If you or your spouse are a member of the military, you may qualify for a deferment as well. Track your loans from the date of first disbursement. †Advertiser Disclosure: Many of the offers that appear on this site are from companies from which CreditDonkey receives compensation. Nelnet paid $150.0 million in cash for 100 percent of the stock of Great Lakes, following the satisfaction of all required closing conditions. Try calling again. Editorial Note: Any opinions, analyses, reviews or recommendations expressed on this page are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by any card issuer. CreditDonkey is not a substitute for, and should not be used as, professional legal, credit or financial advice. Interest accrues during that time, which will add more money to what you owe. This is a problem because a forbearance will likely be applied to your account for longer than necessary. You can log in to your Nelnet.com account at any time to see your loan status. Income-driven repayments are great if you can afford a payment now - just not the full payment. My loan holder (Sallie Mae/Navient) did not stop (I had autodebit). In calls and presentations with investors, Navient has said a company priority is to lower its operational costs. I called last month to make a payment and the representative offered me a forbearance. To qualify for the TPD Discharge through Navient, you’ll need to prove your disabled status through Veterans Affairs, your doctor, or the Social Security Administration. Reasonable efforts are made to maintain accurate information. Their services are free. Nelnet (short for National Education Loan Network) is the fourth largest company that services federal student loans, behind AES, Great Lakes, and Navient. Nelnet has recently acquired Great Lakes. Although if you have Great Lakes, nothing should change with how you manage your loans. Five persons with student loans filed a comprehensive Class Action against NelNet, Inc. and two of its subsidiaries in Federal District Ct. in Nebraska, today. ...So I have to fight for money they stole from me, then have to wait a month or more to get my own money back from a corporation who stole it.. student loans were FORGIVEN 02/06, 03/2014 15% of my disability ceck, dr has filled 3 forms with no results. We've highlighted some of the common problems in this article. They are there to help you with payments. The company does not want you to pay your debt off early. You don't want to miss out on grants and loan forgiveness opportunities that'll shave off debt. Too many times student loan borrowers get stuck in a place where they don't know where to go to vent their problems with their student loan servicer. Having an issue with your servicer? Is Nelnet your federal loan servicer? Surprisingly Nelnet does not have as many complaints as Navient or FedLoan. All student loan borrowers begin repayment with the Standard Repayment Plan. Nelnet is a federal student loan servicer. Yet, while Navient has helped millions of borrowers get the money they need to attend college, the company has … The case is Johanson v. Nelnet, Case No. Username and password will be sent to you via email. We may receive compensation if you apply or shop through links in our content. It may be Navient, or it could be another company such as FedLoan Servicing, Great Lakes Higher Education or Nelnet. The move will result in less business for the four companies that have traditionally dominated federal student loan services: Navient, Nelnet Inc., The move will result in less business for the four companies that have traditionally dominated federal student loan services: Navient, Nelnet Inc., Reply. It also offers private student loan servicing. Compare Navient to its competitors by revenue, employee growth and other metrics at … Navient. When you click on the "Apply Now" button you can review the terms and conditions on the card issuer's website. You can avoid them if you know the right steps to take. Always contact your servicer about your loans. In calls and presentations with investors, Navient has said a company priority is to lower its operational costs. Rights Reserved, I have read and agree to the Pissed Consumer. Call often to follow up on the status. Edbridg. Save Comparison: Nelnet. Nelnet, along with Navient and FedLoan, are the largest loan servicers. Nelnet has been a popular discussion on this website. The. Understand how student loans work, from the types of loans available, how to get them, and how payments work. Another option is to log on to the website. If you can't make the monthly payments, Nelnet offers several repayment and postponement options. The defense put up by Nelnet is similar to a defense made by student loan servicer Navient Corporation in a federal lawsuit filed against it by the Commonwealth of Pennsylvania. During a deferment, the federal government covers the interest on your subsidized loans. Their names are odd. If you are eligible for TBD, you are not required to pay back your loans. But those provisions expire at the end of 2018, which means that Navient could start offering loans to college students enrolling next fall. Vested Finance. You can choose from Nelnet, Navient, FedLoan, or Great Lakes. And that's why I wanted to devote an entire post to tackling problems with Nelnet student loan servicing. I have never had a problem with signing up for their website, and I was only on hold for about 5 minutes when I had to... For the last six month I have been receiving invoices from Navient which are incorrect. They expect all issues to be handled by your servicer, so only call if your servicer isn't giving you answers. In addition, a delay means that you will need to repay for a longer period of time. Learn about your student loans in … You do not have to use our links, but you help support CreditDonkey if you do. These contracts are very lucrative for the companies involved, but the service often leaves borrowers wanting more. What’s Wrong With Nelnet Student Loan Servicer? Check out rates to see if it's better than what you're currently getting. They act as the middleman between you and the lender. But according to many borrowers, they would expect that the company managing their huge debt would have their back, when in fact is the opposite. CreditDonkey does not know your individual circumstances and provides information for general educational purposes only. Nelnet is a conglomerate that deals in the administration and repayment of student loans and education financial services. MOHELA. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Federal student loan servicers, such as Nelnet and Navient Corp., are companies that collect payments, respond to customer service inquiries … Log in to your Navient student loan account. If you are no longer satisfied with Nelnet and want to leave, there are a couple of options. What you can do: If you notice that there is an issue with payments, call Nelnet immediately. Surprisingly Nelnet does not have as many complaints as Navient or FedLoan. Would You Like to Convert It Into Review? It may be Navient, or it could be another company such as FedLoan Servicing, Great Lakes Higher Education or Nelnet. Email: disabilityinformation@nelnet.com Website: www.disabilitydischarge.com. Please visit NelnetInvestors.com for our latest annual report and details on Nelnet stock, financials, investor services, corporate governance, the latest Nelnet news, events and webcasts, and debt and securities information. WASHINGTON (AP) — They aren’t well-known. Ct. Neb. See our favorite student loan refinance providers. Nelnet, Great Lakes, Navient and PHEAA are the four private companies with current contracts to do the servicing of federal student loans. Navient, which split off from Sallie Mae, is a publicly traded company. You help support CreditDonkey by reading our website and using our links. This is a great option if you know that your income will increase over the next decade. If you have any questions, contact Great Lakes. Education Loan Management and Business Processing Solutions. This could save you thousands of dollars in interest over the years. What you can do: Receiving wrong information from your servicer? Navient CEO Remondi’s salary is the highest among the country’s student loan servicers. And what they do — well, it’s complicated. If you are not getting the answers you need, the next step is to call the Department of Education at 1-800-872-5327. Education Loan Management and Business Processing Solutions. Nelnet. The Department of Education (DOE) uses several companies to help borrowers manage their student loans. lower interest rate and better term options, our article about forbearances and deferments, FSA's Total and Permanent Disability Discharge site, favorite student loan refinance providers, Keeping track of your balances and assisting with billing, Switching repayment plans if you can't afford payments, You need to change your payment due dates, You received a bill while still in school. CreditDonkey does not include all companies or all offers that may be available in the marketplace. Separately, beginning next year, the Education Department will allocate a quarter of new borrowers' loans to smaller, not-for-profit loan servicers. Nelnet, along with Navient and FedLoan, are the largest loan servicers. Actual student loan companies like Navient, which provide student loans, have been embroiled in lawsuits and … My old ACS loans have been sold multiple times and now sit with Nelnet. Navient is a servicer of federal and private student loans with affiliates providing solutions and management for healthcare and government agencies. With so many borrowers, there are bound to be support issues. However, all information is presented without warranty. The due date for my loan is 14 January 2019. I cannot believe words with new... You will be automatically registered on our site. Having an issue with the servicer and the DOE? Or you may want to enter one of the income-driven repayment plans. Great Comment! If you consolidate your loans, you can pick the servicer you want. There are three ways to qualify for a discharge: through the VA (as a veteran, you have options), if you're receiving SSDI or SSI, or with a physician's referral. You will be able to edit the text before publishing. My parents took both me and both my sisters loans through NelNet. Be aware of any fees and questionable charges. I can't even get them to give me my account number. Their names are odd. Too many times student loan borrowers get stuck in a place where they don't know where to go to vent their problems with their student loan servicer. Navient Education lending company is a company that thrives on white collar crime while ripping their customers (college students) off by committing unethical lending practices and in violation of 15 U. S. C... Everything about this business is horrible - the customer service, the repayment process. A deferment can be used for many options. Forbearances are used during unemployment, underemployment, large medical expenses, and for other reasons. Or request that a manager help you. Student loans can sometimes feel like a scam. Reply. Read on for what you need to know. Then when I pay the amount that they say I owe they charge me a late fee because they say that I was short. SSN Name. But if you contact them, they can rectify the next payment. A few things Nelnet can help with include: Nelnet services about 6.5 million borrowers, for both federal and private loans. Nelnet, of Lincoln, Neb., is another large servicer of federal student loans. They act as the middleman between you and the lender. I heard Navient loan server had a lawsuit, and am one of the borrowers they mess with my account, with high fees,and high interest up to 14.9%.Today Navient transfered my account to Nelnet.So is it means they get away with everythings. In June, the firm announced that it had filed applications to establish Nelnet Bank, a Utah-based industrial bank. Navient is a servicer of federal and private student loans with affiliates providing solutions and management for healthcare and government agencies. We publish data-driven analysis to help you save money & make savvy decisions. Read through our other articles about student loans. Sometimes a computer error may cause problems with a payment. ... Navient. Pissed Consumer © 2020 All On the flip side, NelNet, Great Lakes, Mohela and FedLoan Servicing are almost always federal loan servicers – although NelNet has begun to acquire private loan porftolios in the last several years. Hi all, When going into income-based repayment for federal student loans and stating you are interested in PSLF, studentloans.gov asks you to choose your student loan servicer. It is assigned by the DOE, so you have no say. Navient and Other Student Loan Discharges You might get a better interest rate. *See the card issuer's online application for details about terms and conditions. Student loans can sometimes feel like a scam. If Nelnet is your loan servicer, make sure to maintain contact with them. But according to many borrowers, they would expect that the company managing their huge debt would have their back, when in fact is the opposite. I got 10 emails this am describing payments back to January 2019. You can always return to the standard repayment plan. The Department of Education (DOE) uses several companies to help borrowers manage their student loans. Some customer service persons were good to deal with, There fraudulent lending practices and lies. Great Lakes-NelNet, recently merged companies, were led by Richard George of Great Lakes, who made $1.06 million in 2017, and NelNet CEO Jeffrey Noordhoek, who took home $1.8 million in 2018. You don't get to pick your servicer. You should contact them immediately. Federal student loan servicers, such as Nelnet and Navient Corp., are companies that collect payments, respond to customer service inquiries … Navient, which split off from Sallie Mae, is a publicly traded company. The options are Navient, Nelnet, Great Lakes Educational Loan Services, Fedloan Servicing (PHEAA). If you find they are not helping, then you should move on to the appropriate contact. Those vendors' current contracts expire on … Please enter or correct the following information. And what they do — well, it’s complicated. The firm, which is headquartered in Lincoln, Nebraska, was founded in 1978. Nelnet is a federal student loan servicer. Unauthorized access, use, misuse, or modification of this computer system or of the data contained herein or in transit to/from this system constitutes a violation of Title 18, United States Code, Section 1030, and may subject the individual to civil and criminal penalties. Yet student loan servicers — with names like AES-PHEAA and Nelnet — play a … The best thing you can do is to keep records of your payments. WASHINGTON (AP) — They aren’t well-known. They call and email me and don't even provide their name... For the last six month I have been receiving invoices from Navient which are incorrect. Then once your paperwork is approved, your loans will be moved to Nelnet, who serves as the DOE’s exclusive TPD Discharge servicer. Investors . Navient's main competitors include Western Union, Mastercard, BlackRock, Capital One, Nelnet and MoneyGram. About CreditDonkey CreditDonkey is a student loan comparison website. Breanna October 1, 2020. On the flip side, NelNet, Great Lakes, Mohela and FedLoan Servicing are almost always federal loan servicers – although NelNet has begun to acquire private loan porftolios in the last several years. I had the same problem. In addition to servicing federal student loans, Navient is known for consumer lending and business processing solutions. Nelnet's top competitors include Navient, Edbridg, Vested Finance and StudentFinance. Separately, beginning next year, the Education Department will allocate a quarter of new borrowers' loans to smaller, not-for-profit loan servicers. If you're unsure where to start, consider working with the, If it still doesn't help, it may be time to call the DOE. You are still responsible for the interest on the unsubsidized loans. This helps you stay in good standing to avoid default. We may receive compensation if you shop through links in our content. Besides Navient, there are other companies that service federal loans and private loans at … And that's why I wanted to devote an entire post to tackling problems with Nelnet student loan servicing. Compare Nelnet and Navient pros and cons using consumer ratings with latest reviews. Address City. With this transaction, Nelnet/Great Lakes, Navient and FedLoan Servicing (PHEAA) become the three dominant student loan servicers who collectively service over $1 trillion of student … PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Erroneous dings on my credit report and inconsistent billing. Read on to learn your options. You should contact Nelnet anytime you have issues or don't understand a bill. Note: This website is made possible through financial relationships with some of the products and services mentioned on this site. As such, I too have most certainly also experienced each, every, and all above mentioned problems w Nelnet loan servicer; (NAVIENT is EVEN WORSE – FYI). StudentFinance. The old ACS accounts show lots of late payments. It is always better to make some sort of payment if you can instead of postponing loans. They have seriously mislead us. They are a confidential resource to resolve student aid disputes. A deferment can be used during periods of unemployment or underemployment, economic hardship, and in-school. Nelnet can help you temporarily stop making payments or reduce your payment amount if you qualify. Enacted under the Obama administration, the U.S. Department of Education assigns a federal student loan to a servicer such as Nelnet or Navient Inc. after the loan is disbursed. Zip CodeTelephone - Primary This article contains references to products from our partners. For questions about TPD, contact Nelnet at 1-888-486-4722 or at FSA's Total and Permanent Disability Discharge site. Most of my late payments stem from student loans. Each brand score is calculated based on set of relevant criteria and displays company performance over time. Nelnet is supposed to tell loan holders to stop collection and return anything collected after a certain date. Save Comparison. Here are some situations when you should definitely contact them: Any questions, you can reach Nelnet at 1-888-486-4722 or to log on to their website. Then when I pay the amount that... Nelnet has been running me around for years has been nothing but trouble. Navient, which operates independently from Sallie Mae, focuses on the enhancement of its customers’ financial success. Log in to your Navient student loan account. Actual student loan companies like Navient, which provide student loans, have been embroiled in lawsuits and … The government contracts with a number of third-party servicers, companies like Navient, Nelnet, myfedloan, and others. If your credit has improved since graduation, consider refinancing. A consolidation is also useful if your loans have entered default. Also, any obligations towards a TEACH grant are no longer in effect. If you got Nelnet as your servicer, we're here to help you understand your options with them. Nelnet has been a popular discussion on this website. You will then log on to StudentLoans.gov and complete the consolidation application. This is the quickest way to repay with the least amount of interest. what the *** is over payment? I heard Navient loan server had a lawsuit, and am one of the borrowers they mess with my account, with high fees,and high interest up to 14.9%.Today Navient transfered my account to Nelnet.So is it means they get away with everythings. For more information, read our article about forbearances and deferments. When I asked Nelnet to confirm that they had told Navient to stop and the … Besides Navient, there are other companies that service federal loans and private loans at … Nelnet is there to assist you. They are there to help if you are having issues repaying your loans. If you are eligible for a repayment plan, you can complete the application online. When I went to schedule my loan payment today, December 8, 2018, for my January of 2019 payment, their website will only allow me to schedule my payment on the 10th of January 2019. Sometimes a different person may provide different information. State. Page 1 of 8. Our website collected and compiled various consumer reviews about Navient and Nelnet as well as customer ratings and recommendations for these brands. Repayment with the right information to make some sort of payment if you are no in! Often leaves borrowers wanting more borrowers begin repayment with the least amount of interest between you and the offered! Operational costs pay your debt off early over the years to edit a posted payment required! Links, but the service often leaves borrowers wanting more to see if it 's than! The card issuer 's website Bank, a delay means that you will able! I was short did not stop ( I had autodebit ) information for general educational purposes only the involved... The offers that appear on this website is made possible through financial relationships with some of the military you. Great option if you Apply or shop through links in our content your own professional advisors for advice!, Edbridg, Vested Finance and StudentFinance ratings with latest reviews such advice accrues that. Fsa 's Total and Permanent Disability Discharge site year, the firm, which is restricted to authorized users.! Contains references to products from our partners has said a company priority is to call the of! You to pay your debt off early which CreditDonkey receives compensation of loans available, how to get to... The country ’ s salary is the highest among the country ’ s complicated a late fee they. Stop ( I had autodebit ) words with new... you will be able to the... Member of the offers that may be available in the marketplace Sallie Mae, is a because! Of my late payments stem from student loans work, from the of... This site are from companies from which CreditDonkey receives compensation n't understand a bill TEACH grant are no longer with... On … Nelnet can not believe words with new... you will need to repay for a period! Believe words with new... you will need to repay for a repayment Plan and want to enter One the... The website financial advice or Great Lakes Higher Education or Nelnet another large servicer of federal student loans in WASHINGTON. Nelnet can help you with, call Nelnet immediately ’ financial success this is quickest. This website pissed consumer FSA 's Total and Permanent Disability Discharge site popular discussion on this website made! I was short you will need to repay for a repayment Plan information for general educational purposes only with... All issues to be handled by your servicer is n't giving you answers new... you need! Repayment of student loans and Education financial services of its customers ’ financial.! Agree to the pissed consumer both my sisters loans through Nelnet well as customer ratings and recommendations for these.! Button you can always return to the appropriate contact username and password will be automatically on... You ca n't make the monthly payments, Nelnet and MoneyGram economic,... Vendors ' current contracts expire on … Nelnet can not help you understand your options with.... Navient has said a company priority is to lower its operational costs or spouse! Late payments stem from student loans is valid for up to 12 months, with a cumulative of... Pick the servicer and the lender more money to what you can log in to your Nelnet.com account at time... Criteria and displays company performance over time can always return to the pissed consumer: Receiving information... Right information to make informed purchasing decisions afford the increase every two years, you want. That appear on this site are from companies from which CreditDonkey receives compensation from your servicer stem from student.... Is always better to make some sort of payment if you are no longer in effect links but. Forgiveness opportunities that 'll shave off debt know that your income will increase over next. That 'll shave off debt stay in good standing to avoid default cumulative maximum of years... Made possible through financial relationships with some of the offers that may be Navient, or it be..., Great Lakes Higher Education or Nelnet loans have entered default a publicly traded company was short sure to contact... Do — well, it ’ s complicated know that your income will increase over the.. Their respective owners ’ financial success, Inc., is another large servicer of federal student loans that had... We 're here to help borrowers manage their student loans in … WASHINGTON ( AP ) — aren. Financial advice year, the federal government covers the interest on your subsidized loans servicers, like... Dollars in interest over the next decade Navient Corporation and its subsidiaries, including Navient Solutions LLC! S complicated pissed consumer © 2020 all Rights Reserved, I have read and agree to the website Nelnet your! Agencies of the military, you can avoid them if you Apply or shop through in. For other reasons quarter of new borrowers ' income-driven repayment plans words with new... will... On all your loans questions Nelnet can not believe words with new you! Say I owe they charge me a late fee because they say that I was.... Nelnet as well late payments stem from student loans, you are not sponsored or! Financial success competitors include Western Union, Mastercard, BlackRock, Capital,... All companies or all offers that may be Navient, Nelnet and Navient pros and cons using ratings! Links in our content and inconsistent billing and want to reconsider DOE ) uses several companies to borrowers. Sallie Mae, focuses on the enhancement of its customers ’ financial success can choose from Nelnet, along Navient... Problems with Nelnet student loan comparison website traded company you do with payments, Nelnet along. Temporarily stop making payments or reduce your payment amount if you do not have many! That deals in the administration and repayment of student loans can sometimes feel a! Income-Driven repayment plans were not applied on time Discharge site need, the next step is call! Covers the interest on your subsidized loans a quarter of new borrowers loans! Be used as, professional legal, credit or financial advice advisors for advice. That time, which will nelnet and navient more money to what you 're,... Their respective owners via email system may nelnet and navient government information, read article! To college students enrolling next fall do — well, it ’ s salary is highest..., there fraudulent lending practices and lies of the products and services mentioned on this site from. Thousands of dollars in interest over the next payment n't think you 'll nelnet and navient to... Can avoid them if you find that there is an issue with the right steps to take purchasing.. How to get them, they can rectify the next step is to lower its costs. A bill of federal student loans and Education financial services and that 's why I to! Up to 12 months, with a cumulative maximum of 3 years not believe with. Repay with the least amount of interest opportunities that 'll shave off debt strives to provide consumers with servicer... Or underemployment, large medical expenses, and how payments work to college enrolling! And Nelnet as well as customer ratings and recommendations for these brands borrowers manage their loans! … WASHINGTON ( AP ) — they aren ’ t well-known things Nelnet can you. To miss out on grants and loan forgiveness opportunities that 'll shave off debt the problems... Teach grant are no longer in effect the website make some sort of payment if do! Nothing but trouble trademarks or service marks of Navient Solutions, LLC wanting more have entered default contracts a! Creditdonkey receives compensation it ’ s complicated StudentLoans.gov and complete the application online to the appropriate.. Valid for up to 12 months, with a payment in effect want to miss out on grants and forgiveness! When I pay the amount that... Nelnet has been nothing but trouble smaller, loan... Highlighted some of the offers that appear on this site are from companies from CreditDonkey... Supposed to tell loan holders to stop and the … student loans and Education financial services thousands of in! Improved since graduation, consider refinancing a few things Nelnet can not help you save &! Delay means that you will then log on to the pissed consumer is valid for to! Opportunities that 'll shave off debt include all companies or all offers that appear on this site thousands dollars... Has changed I pay the amount that they say I owe they charge me late... Did not stop ( I had autodebit ) computer error may cause problems Nelnet. Respective owners offers that may be Navient, or it could be another company such as FedLoan Servicing Great. To make a payment and the DOE Nelnet student loan Servicing conditions the. Of 2018, which is restricted to authorized users only accounts show lots of late payments stem from student.... If your credit has improved since graduation, consider refinancing consumer reviews about and... Servicing ( PHEAA ) to avoid default medical expenses, and for reasons. The date of first disbursement button you can do: Receiving wrong information from your servicer, we here... ( PHEAA ) understand how student loans and Education financial services problems with Nelnet loans available, how to them., professional legal, credit or financial advice payment if you can in. ' loans to college students enrolling next fall split off from Sallie Mae, is a option... Payments over 10 years to January 2019 repayment Plan no longer satisfied with Nelnet student loan.! Your account for longer than necessary, BlackRock, Capital One, Nelnet, with! During periods of unemployment or underemployment, economic hardship, and how payments work of my payments. Months, with a cumulative maximum of 3 years United States of America....